We have a 30-day money back guarantee on our products.
Thanks for purchasing our products and/or subscribing to our services at Trend Technology. We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back with no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase. After the 30-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us at 1-855-695-0048, or email us at firstname.lastname@example.org
DO NOT CALL YOUR CREDIT CARD COMPANY TO REQUEST A CHARGEBACK. If you contact us directly, you will be reimbursed within 2-business days depending on your payment method. If you issue a chargeback to your financial institution, we will send the service agreement and refund policy directly to your financial institution, and then you will be required to pay their chargeback fee on your account, as well as the chargeback fee on our end.
Specific refund conditions based on method of payment:
For security reasons the credit card you use to purchase any of Trend Technology’s services must be valid when you request a refund. We cannot issue a refund to a credit card that has expired or been cancelled.
It is your responsibility to ensure that when paying for our services via the paypal method, that you select “services rendered”, and not “friends and family.” Under no circumstances will a refund be issued if you selected “friends and family”.For orders paid via PayPal we will refund money to your PayPal account only. Your PayPal account must be considered “Verified” by PayPal, open, and in good standing with PayPal for us to refund money.
A request for a refund must be submitted using a standard support request. You MUST complete the following form directly from this link, complete it in full as well as describe your dispute: (Place link to form here) The form must be completed by the customer who paid for the services and signed the original contract. NO OTHER EXCEPTIONS WILL BE ACCEPTED. Please note : that on receiving your requested refund, that you are obligated to remove the software provided at original time of service and that all related files from your web-server and every data medium will be in original condition with no alterations from a secondary source. This is considered intellectual property developed and provided by Trend Technology.
Your further use of the software will be regarded as illegal unless you obtain a license again.
We also believe that most refunds or chargebacks can be avoided. Please contact our qualified staff and you will get professional assistance in any technical issue you have faced with while installing/configuring the software. If you are not happy with our products or services for any reason, you are always welcome to send us your feedback and suggestions on how to improve the software or services we offer. Please submit all requests to the following link: (Place link here) We will do the best we can to ensure you are totally satisfied with our software and customer services. Thank you for trusting us with your business needs.